Privacypolicy

01Who we are

This website (www.fsdecor.cn, Chinese and English editions) is operated by Foshan Fengsheng Metal Materials Co., Ltd. We are the controller of the personal data you submit through it.

• Company：Foshan Fengsheng Metal Materials Co., Ltd.（USCC 914406065723887176）
• Address：B33-4, Jinchang International Metal Trading Plaza, No. 68 Fochen Rd (S), Chencun, Shunde, Foshan, China
• Email：inquiry@fsdecor.cn (inquiries, privacy & data)
• Phone：+86 138 2774 3400(product & quote inquiries only)

This policy covers this website only. We link to third-party services such as map providers; those are governed by their own privacy terms.

02What we collect

A. Information you give us

• Your name, company or project (both optional)
• A phone number or email address (at least one — otherwise we cannot reply)
• Your message: products, patterns, sizes, quantities, application — whatever you choose to write
• If you contact us by email or phone instead, we receive whatever you send us there

B. Information recorded automatically on submission

• Time of submission, IP address, browser user agent
• The page you submitted from, the referring page, your first landing page in this session, and campaign parameters (UTM)
• Used to tell which product page or channel an inquiry came from, to block automated abuse, and for later audit

C. Page-view statistics

• Page path, referring domain, screen size, browser language and version, time of visit
• Handled by a GoatCounter instance we host ourselves: no cookies, no cross-site tracking, no full IP addresses stored

D. What we do not collect

There are no accounts on this site. We do not collect ID documents, payment cards, precise location, facial images, fingerprints or other sensitive personal data, and we do not collect anything you have not actively provided.

03Why we use it

We do not send marketing texts or make marketing calls (unless you explicitly ask us to follow up); sell, rent or trade your data to anyone; or use it for automated decision-making or profiling.

04How long we keep it

If an inquiry is turning into an order, or is involved in a dispute, complaint or regulatory review, we extend retention only as far as that matter requires, and delete once it is closed.

05Who else is involved

We use the following providers for the technical parts. They process data only on our instructions and may not use it for their own purposes:

• Alibaba Cloud（Function Compute and Object Storage Service; region: South China 1 (Shenzhen)） — receives form submissions, runs the message text through its content-moderation service, and writes submission metadata (time, IP, referring page — no message content) to private storage
• Tencent WeCom — delivers the inquiry to our internal work group as a notification; membership is limited to colleagues handling inquiries, and that notification is retained by WeCom as an internal communication record
• IP geolocation service (GeoJS / ipwho.is) — the English inquiry page asks a public geo-IP service which country the visitor is in, to preselect the phone dial code; only the IP is sent, never any form data, and the result stays in your browser for the session — we don't store it

Beyond these processors we do not disclose your data to anyone, except where you have given separate consent, or where required by law or by a competent authority following due process.

06Cookies & local storage

• This site carries no advertising, loads no third-party ad or tracking scripts, and sets no cookie that identifies you.
• Browser session storage is used for two things only: remembering your first landing page in this session, and carrying selected item codes from a product page to the quote form. It lives in your own browser and is cleared when you close the tab. The landing page is submitted along with the inquiry so we can tell which page you came from.
• Page statistics come from our self-hosted GoatCounter, which uses no cookies and performs no cross-site identification.
• If a cookie-based feature is introduced later (for example remembering your language), we will describe it here and ask for your consent on first visit.

07Your rights

You have the following rights over your personal data:

• Be informed and decide — know how we process it, and restrict or object to processing
• Access and copy — obtain a copy of the data we hold about you
• Correct and complete — have inaccurate or incomplete data corrected
• Delete — have it erased once the purpose is fulfilled, you withdraw consent, or our processing was unlawful
• Withdraw consent — withdraw at any time, without affecting processing already carried out
• Ask for an explanation — request an explanation of our processing rules

How to exercise them: email inquiry@fsdecor.cn, stating which right you are exercising and the phone or email you used when submitting. To protect the data, we may first verify your identity (for example by calling the number you left). We reply and complete the request within 15 working days.

Note: once an inquiry is erased we can no longer continue an unfinished quotation. If you want the correspondence kept, say so when requesting deletion.

08How we protect it

• The whole site is served over HTTPS; form submissions are encrypted in transit
• Inquiry records sit in private-read/write object storage, reached through a restricted service role; credentials never appear in page code
• The form applies field allow-lists, length limits, submission rate limits and automated-submission detection
• Internally, only colleagues handling inquiries have access, through individual accounts; access is revoked when someone leaves
• No transmission over the internet is absolutely secure. If personal data is breached, altered or lost, we will notify you and report to the regulator as the law requires.

09Children

This site is aimed at business buyers and trade professionals, not at children under 14. We do not knowingly collect children's data; if you believe a child has submitted the form, contact us and we will erase it after verification.

10Changes & contact

• This policy may change with our business or with the law. Updates appear on this page and the effective date at the top is revised.
• For material changes to purposes, categories of data or your rights, we will flag it prominently on the quote page and, where necessary, ask for your consent again.
• If you believe our processing has harmed your rights, please contact us first. If we do not respond within a reasonable time, or you are unsatisfied with our answer, you may complain to the Cyberspace Administration, the market regulator, or the national reporting centre for illegal and harmful information (12377).